Member Help

How To Make a Reservation

  1. Log-in at https://calgary.myturn.com (You may have to set-up a new password)
  2. Find your desired item in the database, and click onto its individual item page
  3. Look at the calendar, decide which available dates you’d like the item, and click “Reserve” beneath the tool’s picture
  4. >Select the available dates you wish to reserve the item for (maximum one week), then click “Start
    *YOU ARE NOT DONE YET!*
  5. Click the cart at the very top of the page, and select “Check Out
  6. Scroll to the bottom of the page and click “Submit Reservation”   *Not “Save”*
  7. You should arrive at a new page that says “Reservation Saved”
  8. You will soon receive a confirmation e-mail. If you do not receive an e-mail within five minutes, something went wrong. Please try again.
  9. Celebrate!

How To Request a Tool-Loan Renewal

  1. Send an e-mail to toolrenewals@gmail.com
  2. If a renewal is possible, you will be notified. If not, you will be expected to return the tools as scheduled.

Tools On Call

Need a tool, but the Tool Library’s closed?

For a $20 service fee, Calgary Tool Library Gold Members can phone our tool manager and have him open the shed, just for you!

Call Nathan at 403-453-2167


Rules and Borrowing Policy

General Guidelines

  1. Members must be 18 years of age or older to borrow tools from Calgary Tool Library (Bridgeland Riverside Community Association) (“Library”).
  2. New members will pay a $10.00 start-up fee upon registration.
  3. Only Members are authorized to use Library tools. Members shall not permit the use of Library tools by any non-member.
  4. The tools in the Library’s collection may not be used for any trade, business, rental, or commercial purposes.
  5. Prior to borrowing tools, all Members must read and sign the Bridgeland Riverside Community Association Tool Library Release of Liability, Waiver and Indemnification Agreement and read, sign, and complete the Rules and Borrowing Policy (“Policy”).
  6. Prior to borrowing tools, all Members must inspect the tools and accept that the tools were taken in good and serviceable condition.
  7. By taking possession of any tool the Member is certifying that he or she is capable of using that item in a safe and proper manner.
  8. The Tool Library reserves the right to refuse the loan of any item at its discretion.
  9. The Tool Library reserves the right to alter the Policy at any time.
  10. Members consent to the payment of membership dues upon the expiration of the annual membership term. Members may opt-out by request; in person, via telephone, or by e-mail, at any time.
  11. There are no refunds issued.
  12. Members whose membership has lapsed for a period greater than two months (60 days) will revert to “New Members”, and are again subject to the $10.00 start-up fee.

Loan Period

  1. Tools may be borrowed for a period of 7 days.
  2. Tools may only be returned during the Library’s open hours.
  3. All tools borrowed are to be returned to the Library at the open of business on their due date.
  4. Members may only check out a tool for a maximum of 14 days, using a self-renewal.
  5. Members are allowed to borrow a maximum of 8 tools at one time.

Overdue Tools

  1. If a tool is returned late, the Member will be responsible for a late fee of $2.00 per tool, per calendar day.
  2. To return tools outside of the Tool Library’s opening hours, members with special circumstances may contact the Tool Library Manager to make alternative arrangements.
  3. Late fees are capped at the full replacement cost of the tool plus a $10 administrative fee per tool.
  4. Late fees are subject to change.
  5. All late fees and fines must be paid in full before borrowing additional items.

Damaged and/or Delinquent Tools

  1. The Library reserves the right to use appropriate steps to retrieve delinquent tools or unpaid fines and fees, including charging registered payment methods, the use of a collection agency, and/or legal action, and to assess the delinquent Member with the cost of such action.
  2. The Library also reserves the right to forgive fees due to special circumstances.
  3. All tools are to be returned in the same condition as they were issued, barring normal wear and tear.
  4. All tools must be returned clean, or a fine will be charged to the Member.
  5. The Member agrees to pay for the loss of or damage to any item, in whole or in part
  6. The Member agrees to accept the Library’s assessment of fair restitution for damage, dirtiness, delinquency, and/or loss of items in part or in total.
  7. The restitution amount may equal the full replacement cost of the item plus a $10.00 administration fee. 

In Summary: You and I both own these tools together with the community. You will treat these tools kindly, bring them back clean, and return them on time; otherwise, you will pay the requested fee. If you break or lose a tool (in whole or in part), you agree to replace it.


brcaA program of the Bridgeland Riverside Community Association

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